Frequently Asked Questions
How much is delivery?
Flat £8 on every order, worldwide — no minimum spend and no hidden fees.
How long will my order take?
Orders are dispatched within 1–3 working days, and delivery takes 12–14 days after dispatch. See Shipping & Delivery.
How do I track my order?
You’ll get a tracking number by email once your parcel ships. Enter it on our Track Your Order page.
What is your return policy?
Returns are accepted within 12 days of delivery, only if the product arrives defective or damaged. Full details on Returns & Refunds.
How do I choose the right size?
Check our Size Guide with full measurement charts for men, women and kids. Player version shirts run slim — size up if you’re unsure.
Can I add a name and number to my shirt?
Yes — on product pages, choose the “Customize” option and enter the name and number you’d like printed.
Which leagues and teams do you stock?
The Premier League, La Liga, Serie A, Ligue 1, the Bundesliga and the SPFL, plus international kits including England, France, Spain, Germany, Brazil and Argentina.
How do I contact you?
Email us at support@soccer04.co.uk or use our Contact page.